Discovery Research is a Sydney based
market research and marketing strategy firm. Our emphasis and
expertise is based around
researching and understanding the "customer experience".
Our clients are typically medium and
large corporates that are looking for
cost effective external assistance with
improving their customer focus based on real customer feedback.
We have extensive experience with not for profit / mutual businesses of a range of sizes across multiple industries.
Member Satisfaction Research
With more than 20,000 responses
from their members, thirteen of the
Private Health Insurance Funds
across Australia were able to
measure their customer
satisfaction and benchmark their
results against each other ..... read more.
Our clients are typically
medium and large corporate
businesses, and come from a wide
variety of industries...... see
more of our clients