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Conduct your next research project online and obtain real time feedback.

As respondents are completing their surveys you can see results graphed at a macro level, question-by-question, and drill down to individual responses.







Discovery Research is a Sydney based market research and marketing strategy firm. Our emphasis and expertise is based around researching and understanding the "customer experience". Our clients are typically medium and large corporates that are looking for cost effective external assistance with improving their customer focus based on real customer feedback.

We have extensive experience with not for profit / mutual businesses of a range of sizes across multiple industries.

  Recent Project Synopsis   Our Valued Clients

Private Health Insurance 
Member Satisfaction Research

With more than 20,000 responses from their members, thirteen of the Private Health Insurance Funds across Australia were able to measure their customer satisfaction and benchmark their results against each other ..... read more.


Our clients are typically medium and large corporate businesses, and come from a wide variety of industries...... see more of our clients


 Customer Satisfaction Research    Mystery Shopping  Benchmarking Studies
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Discovery Research
Level 5 Nexus Building
Norwest Business Park
Columbia Court,
Baulkham Hills, NSW 2153
  Please make contact via our Contact Us page.

Research & Meeting Rooms
MLC Centre
19-29 Martin Place
Sydney  NSW  2000